"I just wanted to drop a quick line of thanks to you and your team for your support and professionalism in dealing with our recent rental – to us it again demonstrates that in strong market times or more importantly weak Surrey Homes deliver the goods time after time and a prime reason we enjoy working with you."
"A Big thank you to you and the team. We were delighted with the professional and personal service received and really appreciated the feedback from viewings and the regular progress reports once a buyer had been secured. Your efforts in coordinating with the other parties in the chain to agree a completion date and secure exchange of contracts during the summer holidays was outstanding." Mrs M Chipstead
"As buyers, we cannot praise the service we received from Jack at Surrey Homes highly enough. Throughout the purchase of our house, the communication was excellent. He regularly checked on the progress of all the people in the chain and kept us fully informed, which was much appreciated. Although at times, the process was stressful, due to circumstances beyond the control of Surrey Homes, Jack went the extra mile in order to ensure that the purchase went through smoothly and successfully. We would not hesitate to recommend Surrey Homes.
Many thanks for your email. I was delighted at your prompt response and found your additional information very useful. Most agents just send the same property particulars that are online but you mentioned schools, transport etc which has honestly saved me a lot of time and saved me having to find the information myself. The personal touch is very much appreciated (hence I felt the need to email you) BIG thanks.
On Saturday just as your Chipstead office was closing we popped in to enquire about a property you have for sale.
We were met by Jorge who was more than happy to help and arranged a viewing there and then.
Whilst showing us around the property he was informative, interested and very good at his role.
We have viewed many properties with other companies over the past month and have been disappointed by the lack of customer service and property knowledge but Jorge was outstanding and a credit to your company Surrey Homes.
We wanted to bring to your attention the great service Jorge provided as I feel we are in a time when people are all too quick to complain but not so quick to praise good customer service.
Kind regards Nadine
Just a short note to thank you for letting my property recently – I very much appreciated the support advice and guidance you provided throughout the process and your ability to turn obstacles into opportunities.
I will have no hesitation in recommending you and the team at Surrey Homes in the future and will ask you to market our next property when the time comes.
Many thanks again
Thank you for the very efficient and professional service provided in selling my apartment. The personal touch, frequent updates and reassurance made this a very relaxing and stress free process.
The property was also sold in record time which greatly assisted in the purchase of my new home.
Without Jon and Surrey Homes, the dreams of our new home would not have materialised.
I highly recommend Surrey Homes estate agent as the only way to sell your home. Not just for the speed of the sale but more importantly for the one to one personal service and the 'I care' attitude felt throughout.
Thank you again
Thank you for all your good work achieving a very acceptable price for my flat. I was impressed by your brochure, your conduct of viewings and your attention to getting the transaction completed. You always kept me informed which I appreciated. I would recommend Surrey Homes as a result.
Just a short note to thank you for all your good work in selling our house.
When we decided to move, friends and family all advised us to go with a multiple chain estate agent as they had a wider market penetration.
Well we have always used our local shops in the parade on the basis 'of use them or lose them. 'We saw no difference in selecting an Estate Agent in this way and how right we have been proved.
Jon, you have done us proud in the supportive professional manner you have managed our sale. Always a reassuring or calming word when necessary, nothing too much trouble, yes we made the right appointment.
We will certainly recommend your Agency when asked.
''The team at Surrey Homes were brilliant from start to finish. We sold our home in Chipstead and Jon and his team were consistent in giving us the professional and personal balance that we were looking for and is hard to find! When we sell in the future we will definitely go back to Surrey Homes for this unique service''
Now that me and my family are happily settled into our beautiful new home I wanted to write to offer our thanks for such a wonderful service.
We had been desperate to find a property to buy in Banstead for many months and were keeping in daily contact with all the agents in the vicinity.
The day I came to see you changed our entire approach to the search – you helped us to define the exact roads we were looking for and set about a direct marketing campaign targeted to our criteria.
We were thrilled when you called us with a house in our perfect road – we offered immediately and I have to say the whole transaction was handled swiftly and professionally in record time – we were in and decorated in time for Christmas.
I have recommended Surrey Homes to all my friends looking in the area and should we decide to move in the future you would be our first choice in agent.
We wanted to put pen to paper and let any of your future property sellers/buyers know about the outstanding service that you offer. Surrey Homes made the whole process of selling our house, which we had lived in for more than 35 years, simple and much less daunting. You achieved an excellent price on the sale of our house, whilst offering us a friendly and efficient service. We would thoroughly recommend the pain free package which Surrey Homes definitely offers.
We would like to take this opportunity to thank you both for the highly professional and efficient manner in which you dealt with our recent tanancy arrangements. Experiences with estate agents rarely meet customer expectations but in your case we are very pleased to say they do! We wish you and the business well for the future and will certainly use your services again should the need arise.
"I would like to thank you for making the process of selling the couple of properties I have placed with your agency recently such a smooth and pleasant experience. Your agency gave me feedback after each viewing and then when a successful purchaser was found you handled everything in a most courteous, efficient and professional manner. I would always approach you first in any future property sales or purchases, as your knowledge and advice was most reassuring and informative. You certainly know your business. I would be happy to recommend you to my friends, and in fact I have already done so. You have now sold their property and they are also delighted with your service and are singing your praises. Many thanks for making what can be an extremely difficult and stressful time far less so."
"Croudace Homes are delighted with the service from Surrey Homes, Jon and Elise are professional, enthusiastic and passionate about their business and are a pleasure to work with. Based in Chipstead they are the ideal Estate Agents to assist with the marketing of our development The View on Outwood Lane and so far have recommended buyers who are now living at The View. Their office space is welcoming and well placed for local residents and commuters making their way to and from the railway station at Chipstead...........highly recommended."
"I was immediately impressed by Surrey Homes' professional approach and integrity. They did an excellent job producing a brochure, using imaginative camera angles to bring out the many interesting features of the property to be marketed. At all times they kept me fully informed of developments and dealt with the few problems that did arise with good humour and efficiency. I would not hesitate to recommend them to anyone who is looking for an estate agent. I found them to be highly competent."
"Dear Elise and Jon, thank you very much for all your help with the sale of our property. It has been really helpful that your office is so close and that you both know the local market so well. We have found both of you very helpful and professional and we would have no hesitation in recommending Surrey Homes to anyone buying or selling a property."